RETURN POLICY IN CASE OF STANDARD PRODUCT:
Bitiyas laid emphasis on customer experience and satisfaction . Our product goes through quality check at different stages before it gets delivered to you.
- At manufacturer’s end
- At Bitiyas end
- At logistics partner’s end
Incase if you still persist problem, you can return us the product.
Condition (when u can return the product)
- when vendor has sent you defective items
- when vendor has sent you item of different size in compare to one you have ordered
- when vendor has sent you different product in compare to one you have ordered
- when vendor has sent you product of different design in compare to one you have ordered
Solutions in case of return
- You can select alternate product in case of defective items delivered. You only need to pay for alternate product.
- Incase if you don’t opt for replacement or alternate products, you would be promptly refunded without any deductions.
When the product cannot be returned
- You can return your product to us within 4 days of delivery. No return would be entertained after 4 days.
- When u have ordered clothes keeping in mind your size and color and vendor delivers the same but you face some measurement issue , then return wouldn’t be entertained .
Cancellation of Order
We believe in customer satisfaction and customer experience, you can cancel your order within 24 hours of placing the order. No cancellation would be entertained after 24 hours of placing the order.
SHIPPING AND DELIVERIES
We will deliver across pan India. Shipping Cost may be levied depending on the address of the shipment. This will be indicated at the time of placing the order.
Product would be delivered at the address mentioned by you .so, kindly mention correct and accurate address with proper landmark.
In case, if there is change in address, kindly update or edit at the time of purchase, so that we can ensure you speedy and hassle free delivery.
Kindly make sure, someone is there to receive the courier. Or cost of failure to deliver would be borne by customer.
TIME OF DELIVERY
As we believe in customer satisfaction, we will ensure speedy deliveries. Time would be mentioned at the time of purchase. We would update you if there are any chances of delay in transit.